PowerCA Legal
Privacy Policy
1. Introduction
This Privacy Policy describes how TBS TECHNOLOGIES PRIVATE LIMITED ("Company", "Power CA", "We") collects, uses, processes, stores, and protects personal data of subscribers and website users.
This Policy is issued in compliance with:
- Digital Personal Data Protection Act, 2023 (India)
- Information Technology Act, 2000
- Applicable IT Rules
2. Data Fiduciary Details
Data Fiduciary:
TBS TECHNOLOGIES PRIVATE LIMITED
Registered Office: 2nd Floor, Muneer Complex, 130, Palani Road, Udumalpet, Tiruppur District, Tamil Nadu, India, Pin: 642126.
Email: contact@powerca.in
Grievance Officer: Karthikeyan R
Email: tbstechudt@gmail.com
3. Categories of Personal Data Collected
3.1 Account & Contact Information
- Name
- Firm Name
- Email address
- Phone number
- Address
- GSTIN (if applicable)
3.2 Billing & Transaction Data
Processed via Razorpay, including:
- Transaction ID
- Payment status
- Invoice details
Power CA does not store card details.
3.3 License & Device Tracking Data
For license enforcement and anti-piracy:
- Device ID (hashed)
- Installation fingerprint
- IP address (approximate)
- OS version
- License activation logs
3.4 Support Communications
- Ticket submissions
- Email correspondence
- Diagnostic logs voluntarily shared
3.5 Website Usage Data
- Cookies
- Analytics data
- Browser metadata
4. Purpose of Processing
Personal data is processed for:
- Subscription management
- License validation & fraud prevention
- Customer support
- Regulatory compliance
- Invoice generation
- Product improvement
- Security monitoring
- Marketing communications (with consent)
5. Legal Basis for Processing
Processing is based on:
- Consent
- Contractual necessity
- Legal obligations
- Legitimate business interest (fraud detection, IP protection)
6. Data Sharing
Personal data may be shared with:
6.1 Payment Processor
Razorpay Software Private Limited for payment processing.
6.2 Hosting & Infrastructure Providers
Cloud service providers (if applicable).
6.3 Legal Authorities
Where required by law or court order.
All service providers are contractually bound to maintain confidentiality.
7. Data Retention
- Account Data: Retained during subscription and up to 3 years post-termination.
- Financial Records: As required under Indian tax laws.
- License Logs: Retained for anti-piracy enforcement up to 5 years.
- Marketing Data: Until consent withdrawal.
8. Data Security
We implement:
- Encryption of sensitive transmissions
- Secure authentication mechanisms
- Access controls
- Periodic system review
- License-key encryption
No system is completely immune from risk; however, reasonable safeguards are implemented.
9. Data Principal Rights (Under DPDP Act)
You have the right to:
- Access personal data
- Seek correction
- Request erasure (subject to legal retention requirements)
- Withdraw consent
- Nominate a representative
- File grievance
Requests may be sent to: tbstechudt@gmail.com
Response Timeline: Within 15 business days.
10. Children's Data
The Software and website are intended for professionals and not persons below 18 years of age.
We do not knowingly collect children's personal data.
11. Cross-Border Transfer
Certain data may be stored or processed outside India via cloud or infrastructure providers in compliance with applicable law.
12. Cookies
Website cookies are used for analytics and session management. Users may disable cookies through browser settings.
13. Policy Updates
Material updates will be notified on the website. Continued usage constitutes acceptance.